From First Hello to Loyal Patients: Master the Secrets of Patient Communication
Online Course
Designed to empower dentists to build rapport with patients and build long-lasting relationships.
Patient Communication Webinar
Dr. Sasha Rutnam, a dentist with 30 years of experience in building great rapport and long-lasting relationships with her patients will guide you through the essential steps to communicating with your patients with confidence.
As a bonus, at the end of the free webinar we will be offering a 10% discount on the complete course - exclusively for those that attend the webinar in full.
Don't miss out on this opportunity to elevate your practice!
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Join Dr. Sasha Rutnam for a Free Webinar to Empower Your Patient Communication Journey
Get a 10% OFF codeÂ
on the complete course.Â
Dentistry is a rewarding profession; yet it comes with its fair share of challenges.
Building trust and connection with patients can be difficult.
Why not learn some useful tips on how to communicate effectively with your patients from an experienced practitioner who has guided many dentists on how to do this?
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Join Dr.Sasha Rutnam for a Free Webinar to Get a Discount to the Complete CourseÂ
With 30 years of experience as a dentist, I’m passionate about helping other dentists master the skills of effective patient communication and rapport building. Throughout my career, I’ve seen firsthand how meaningful connections with patients can transform a practice and improve patient outcomes. Now, I’m dedicated to sharing these insights, mentoring, and training fellow dentists in these essential skills. I believe that clear, compassionate communication is the foundation of a thriving practice, and I’m committed to empowering dentists to build trust and loyalty with every patient they serve. Â
Dr. Sasha Rutnam
Elevate Your Patient Communication
 Learn how to build rapport quickly and navigate difficult conversations while delivering customised treatment plans
Take the First Step Towards Building a Loyal Patient-base Today!
Watch Free Webinar!What You'll Get in This Course:
Patient Profiling Â
How to conduct patient profiling        Â
The Psychology of First Impressions
Best Practices for introducing yourself and staff.
Treatment Plan Conversions
How to explain treatment plans clearly and effectively.
Handling Challenging Conversations
Understand how to handle difficult conversations.
Why Attend?
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Expert Insights: Benefit from Dr. Rutnam's extensive experience and compassionate approach to patient care.
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Practical Advice: Walk away with actionable tips that you can implement immediately.
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Exclusive Content: Gain access to a supportive community where you can connect with other dentists and share your experiences.
About the Course
Course Outline
Module 1
Understanding Your Patients
Learn how to identify patient needs, fears and expectations to tailor communication effectively.
Module 2
The Initial Consultation - Making the Right First Impression
Master strategies for building rapport quickly during the first consultation
Module 3
Explaining Procedures and Treatments Clearly
Learn how to communicate treatment plans effectively without overwhelming or confusing the patient
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Module 4
Building Long-Term Relationships with Patients
Discover strategies for maintaining long-term rapport with patients, ensuring loyalty and regular visits.
Module 5
Managing Difficult Conversations and Patient Concerns
Learn how to handle challenging conversations professionally and with empathy.
Module 6
Communication Strategies for the Dental Team
Ensure your entire dental team understands the principles of good communication and rapport building.
Testimonials
Dr. LL
I am incredibly grateful to have had the opportunity to shadow Dr Sasha Rutnam at her clinic. Watching her work firsthand was an invaluable experience that deepened my understanding of clinical practice. She welcomed me into her clinic with warmth, allowing me to observe various cases and openly discuss them with her, which gave me a fresh perspective on patient care.
Not only did she provide insightful clinical tips that have improved my approach, but she also shared key communication strategies that have enhanced my ability to connect with patients more effectively. Throughout the year, she has remained available to answer my questions, offering support and guidance whenever I’ve needed it. Her commitment to mentoring extends far beyond the clinic, showing her dedication to helping me grow as a clinician.
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Dr. RT
Dr Sasha has been instrumental in my development as a practising dentist. She encouraged me to attempt difficult restorative cases and created a safe space where it was okay to take measured risks. This gave me the confidence to up-skill, especially in CEREC dentistry. She is a natural mentor and I have found her advice and guidance to be valuable, in all aspects of life. We are in regular contact and our interactions leave me feeling empowered and positive. Thank you, Dr Sasha.Â
Don’t let the uncertainty of communicating with patients hold you back.
Equip yourself with the knowledge and tools to navigate this journey confidently.
Join the Free WebinarKey Features of Your Course Experience
Comprehensive Video Lessons
Engage with in-depth video modules that guide you through patient communication. From the initial consultation to building long-term relationships with your patients. These lessons are specifically designed to empower dentists and elevate their practice with the knowledge they need.
Practical Tips and Advice
Benefit from Dr. Sasha Rutnam's 30 years of experience as a cosmetic dentist. Gain practical insights into navigating your daily practice confidently, managing stress, and building life-long patients.
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Access Anytime, Anywhere
Access your course materials at your convenience, fitting your learning into your busy schedule. Whether you're at home or on the go, the course is designed to be flexible and accessible wherever you are.
One Year Access
Enjoy one-year access to all course content, allowing you to revisit and reinforce your knowledge in that time. Plus, connect with a supportive community of dentists, ensuring you are always prepared and never alone on your journey.
